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3/3/2015

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Do you have a new 2015 United Health Care insurance card?  Please check your card to see if you have one of these three plans: Compass, Charter, or Navigate.

If you have one of the three plans listed above, there are new guidelines that are required by your insurance plan! 

1. Our provider MUST be listed as PCP on your child's card.  This is not optional and CANNOT be changed after a visit.  If it is not changed before your visit at our office, you would then be responsible for all charges incurred at that visit.
2. Referrals now require prior authorizations (except x-rays).  So, we must obtain a prior authorization BEFORE we are able to send a referral.  Specialist will not be able to see you without prior authorization.  Referrals MUST be re-authorized every 6 months.

 

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We are a team of physicians, nurses, and support staff dedicated to the health of your child. We pride ourselves on our availability and consistently high levels of patient satisfaction. We are a NCQA Level 3 Patient Centered Medical Home, which means that we offer comprehensive and efficient, yet cost-conscious care.

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Uninsured? Get help with NC Exchange >>

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