Do you have a new 2015 United Health Care insurance card? Please check your card to see if you have one of these three plans: Compass, Charter, or Navigate.
If you have one of the three plans listed above, there are new guidelines that are required by your insurance plan!
1. Our provider MUST be listed as PCP on your child's card. This is not optional and CANNOT be changed after a visit. If it is not changed before your visit at our office, you would then be responsible for all charges incurred at that visit.
2. Referrals now require prior authorizations (except x-rays). So, we must obtain a prior authorization BEFORE we are able to send a referral. Specialist will not be able to see you without prior authorization. Referrals MUST be re-authorized every 6 months.